Refund policy

If, for any reason, you are not happy with your purchase once you receive it, please contact us immediately to arrange a return and refund.

We will accept returned goods for a refund under the following conditions: Please email us within 14 days of receipt of the artwork/s to let us know of your intention to return the artwork/s. Please return the item/s to us via a secure and insured service at your expense. Items must be returned in the same condition they were in when you received them – damaged items will not be accepted for a refund. We will refund the full purchase price of the item/s within 48 hours of receipt.

The refund will be in the same form as the original payment. If paid via credit card, please allow a few days once the refund is processed to show on your statement, depending on your issuing bank.

Please be aware that international customs duties, sales taxes are NOT refunded for shipments outside the UK. It is the responsibility of the international customer to label the returned package correctly as returned goods, so as to avoid any needless charges when re-entering the UK. If there are any charges incurred for returned items, that are out of our control, such as import duties, then these will be deducted from the refund amount.